Privacy Policy

Effective Date: 8 Decemeber 2025

Maint Pvt Ltd ("We", "Us", or "Our") operates the Maint mobile application (the "App"). We are committed to protecting your privacy and ensuring you understand exactly how your information is used. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

1. Information We Collect

To provide you with relevant service providers nearby, we may collect the following types of information:

• Personal Information: Name, phone number, and email address which you provide during registration.
• Location Data: We collect your precise or approximate location to show you Service Providers (plumbers, electricians, etc.) available in your specific area.
• Usage Data: Information on how you interact with the App, such as search queries (e.g., "Electrician near me") and call logs initiated through the app dialer (timestamp and duration only).

2. How We Use Your Information

We use the collected data for the following purposes:

• To connect you with Service Providers in your vicinity.
• To maintain and improve the functionality of the App.
• To prevent fraud and ensure the security of our platform.
• To communicate with you regarding updates, offers, or customer support.

3. Disclosure of Information

We may share your information in the following circumstances:

• With Service Providers: When you choose to call a Service Provider, your phone number may be visible to them to facilitate the call back or service coordination.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Call Recording and Privacy

Important: Maint Pvt Ltd does not record the content of the voice calls between You and the Service Provider. Any communication that happens after the call is connected is private between the two parties. We are not responsible for the content of these communications.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request the deletion of your account at any time by contacting our support team.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our Grievance Officer:

• Email:info@maint.org.in
• Address: Maint Pvt Ltd,Chhatrapati Sambhajinagar , 431001 , Maharashtra , India